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ENHANCED SUPPORT    

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Introduction

    This is the support area for "Growth of a Nation enhanced," which is distributed on CD-ROM. In addition to the US History movie, which is available free on the Animated Atlas home page, the enhanced version has two additional layers of information.
  • For information about this version, which is for sale, go to the sales page. To order "Growth of a Nation enhanced," go to the order page.
  • If you have ordered this product and have not received it after seven days, or cannot launch it (it requires a launch code to open the first time), email us at feedback@animatedatlas.com.
  • The instructions provided in a printed form with the CD-ROM for the enhanced version are available here. They are also available by clicking "Help" on the Introduction window on the first frame of the US History layer of the movie itself. (Click REWIND to go to that frame.)
Versions
    The following describes the contents of successive versions. (The version number is located at the bottom of the CD-ROM.)
  • Version 1.0   Shipped from April 10, 2005. This initial version has the three layers of U.S. History, Population, and Timeline. The timeline has articles on the Presidents and Society bars.
  • Version 1.1   Shipped from April 23, 2007. Articles have been added on the Native American bar.
  • Version 1.2   Shipped from August 21, 2007. Native American tribal names (in yellow) can clicked to bring up a short history of the tribe. After the tribe becomes a reservation, drag out (hold button down and move) to bring up the tribal information.
Problems
 
   Population Layer.
   Pause doesn't work. Some frames take a while to render; during that time other instructions don't work. Hold the PAUSE button down until it changes, then then release.
   PLAYS very slowly. On older systems the amount of data displayed on the population layer can cause very slow playing. It can be speeded up by reducing the window size, or by reducing the QUALITY which is under VIEW in the Player menu.
   Help.
   Help doesn't open. HELP (on the first frame of US History) calls up your default browser to display these instructions. You may have to click the HELP button again to get the instructions. They are also available under "Enhanced Support" at the top of www.animatedatlas.com.
   Launch.
   Program doesn't open on another computer. Each time the program is launched on a different computer, the code is required. Thereafter it will open on that computer without the code.
   Vista.
   Problem running under Windows Vista. Close the program. Right-click the icon for the program, labelled "Growth" or "Growth.exe." Choose "Properties" from the context menu thaat opens. In the window that appears, choose "Compatibility." Check the checkbox for "Run this program in compatibility for:" and choose an earlier version of Windows, like Windows 2000. Click OK to save the changes. Now double click the icon to launch the program.

Copyright 2005 by Peter Mays
All Rights Reserved